How it compares
Against an enterprise hospitality ERP — ten modules that talk to each other, a menu per vertical, a price per module — what is the same, what is different, and what you give up.
The established products in this market are good and have been for decades. This page is not about their weaknesses; it is about a different shape, and the trade that shape makes.
The same
Front office, POS, housekeeping, banquets, a channel manager, a booking engine, a CRM, central reservations, finance, material management, reports. The list of modules is the list any serious product has, and it is on this site under twelve headings.
Different: one record, not ten modules
An enterprise suite is ten products with an integration layer between them. Each seam is a place where a guest becomes two guests and a bill becomes two bills, and each is a licence line. Here there is one database and twelve sets of screens over it: the restaurant bill is on the folio because it is the same row; the CRM's numbers are what the guest actually paid because it reads the folio; the night audit closes into the ledger because the ledger is the same schema.
Different: the words are public
Every feature has a page here with the real screen. The whole manual is public. The refusals are written for the desk and explained. The numbers on this site have sources. A prospect can read what the product does before a salesperson has called.
Different: the price is one number
Per room, per month, everything included; per outlet for a restaurant alone. No module price list, no per-user fee, no charge for the booking page.
What you give up
- Choice of module. You cannot swap our POS for somebody else's. The trade for one record is one vendor.
- Scale we have not proved. We run a group of twenty, not a chain of five hundred. The architecture is a single Postgres with row-level security, which is how a great deal of larger software runs, but we have not run it at that size and will not say we have.
- A partner ecosystem. Six integrations that matter to an Indian hotel — channel, two gateways, three accounting systems, the tax portal, aggregators — not three hundred and fifty.
- A support desk in thirty languages. See the support page for what we do instead.
The honest summary
If you need a product that has run five hundred hotels, buy one that has. If you want the dinner on the folio without a reconciliation, the manual on every screen, and a company that will show you the code's own sentences for why it refused — that is this.