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Night audit & operations
The day closes itself, says so, and can be read back
The day rolls by itself at the hour the hotel sets, posts every night's room charge, marks the no-shows and tells the channel, and refuses to close a day that has not ended. The closed day can be read back as one statement, every log the system keeps is read on one page, and the owner is sent one sheet for the whole estate before breakfast.
The night auditOne press, or none: the day closes itself at the hour the hotel sets, posts every night, marks the no-shows, tells the channel, and says what it did.
A day is closed only after it has endedThe business date is the trap every hotel system falls into; this one refuses to close a day before the hotel's midnight, and can undo the last close.
The closed day can be read backThe night audit statement — the one document a manager reads every morning, an owner is sent, and an auditor asks for by the month.
The owner's morning sheetOne sheet for the whole estate, in the owner's inbox after every night audit — today beside month-to-date, the rooms in green, the ratios in gold, the money in blue, and tomorrow's status under it.
Every log is read on one pageBookings, rooms, mail, the channel manager, housekeeping, the books — every log the system keeps, on one screen, filtered by hotel, kind, person and day.
Invoices for the dayEvery bill for the business date with its CGST/SGST split, what is paid and what is owed — and the GSTIN that can be added after the guest has gone.
Form C and the foreign guestA foreign guest's arrival is reported to the FRRO in its own format, raised from the registration already taken, and kept as a register the hotel can read back.
The desk stops until the day is closedWhen yesterday has not been audited, today's check-ins wait — because a room charged on the wrong date is a wrong invoice, and a wrong invoice is a credit note.