A hotel runs on one question asked a hundred times a day: what is true right now? Which rooms are free, at what price, who is arriving, what does 204 owe, has the OTA been told. Every screen here answers from the same record, so the answer is the same at the desk, on the phone, on the OTA and in the books.
A day on it
- The morning. The audit closed the day by itself at the hour you set; the owner's sheet is in the inbox; housekeeping's day is already planned from the bookings; the arrivals list says the rate and how each guest pays.
- The desk. Check-in takes the ID and the room; the prepaid OTA guest owes nothing at the desk and the card says so; the walk-in is quoted from the card and booked in thirty seconds; the room a guest just left is free for the guest in the lobby.
- The room. The attendant's phone works in the basement; the supervisor passes the room on a sheet; the desk sells what is inspected.
- The evening. The restaurant's bill is on the folio before the guest reaches the lift; the channel has been told every change within the minute; the day book says what was collected.
- The month. The GST return is prepared from the invoices; the accountant gets the day in Tally once; the reports read the live record and say when they cannot.
What it will not make you do
Reconcile two systems. Retype a booking. Ask a guest for money the OTA already collected. Edit an invoice. Remember who changed what.
Start
A hotel is opened in an afternoon from a wizard; the rate card is set on one form; the channel connection is the partner's mapping sheet. The demo is the same software on a hotel with sixty nights of history — ask to see the part of the day that hurts most.