Booking engine & CRS Live

Group availability, priced, in one search

Full on the 14th? The sister property four kilometres away has four rooms at eight hundred less — and the refusal for the full hotel is in the booking engine's own words.

One search — dates, party, plan — across every hotel in the group. Each hotel comes back priced from its own rate card, or comes back with the sentence its own booking engine would have used: closed that night, minimum stay of two, no rooms of that type.

What the desk sees

The hotels that can take the stay, with the price and the type.
The hotels that cannot, and why, in one sentence each.
The group forward, hotel by hotel, day by day — where the pressure is.

What the desk does

Books into the hotel that can, from the same screen. Or, on the day, walks a guest whose channel booking has no room to the sister hotel that has one.

More on Booking engine & CRS

The hotel's own booking pageA guest searches, sees the hotel's own rates for their party and dates, and reserves — with no commission on the price and nothing typed twice. Payment links and gatewaysA hotel takes money its own way — Razorpay or PhonePe on its own account — with a link the guest can settle from before they arrive, receipted straight to the folio. The confirmation, and the reply that reaches a personA reservation tells the guest, on the hotel's letterhead, from an address whose replies reach the desk — and every email the hotel sends is on the log. Central reservationsOne desk over every hotel in the group: every booking on one screen, and a booking taken into a hotel nobody is standing in — with that hotel's own business date respected. A refused booking can come backA push refused at the door — a key that did not match, a hotel not yet mapped — is kept whole and applied from the log once the cause is fixed. Where the business came fromWalk-in, phone, the hotel's page, a company, an agent, an OTA — on every booking, coloured on the chart, cut by every report, and deciding who is billed.