Night audit & operations Live

The closed day can be read back

The night audit statement — the one document a manager reads every morning, an owner is sent, and an auditor asks for by the month.

"Do we have a night audit report in our reports?" There was a pack called Night audit and daily, and every row in it was a piece of the audit — revenue, tax, postings, no-shows — but the closing statement itself was not in it. Now it is.

What is on it

Rooms occupied, arrivals, departures, no-shows, occupancy, ADR, RevPAR.
Revenue by head — rooms, food, banquet, other — and tax by slab.
Tenders by mode, what was transferred to company accounts, what is outstanding.
The no-shows and what each was charged.
The day book: what was actually collected, tender by tender, against what was billed.

Net of what was taken back

The day's revenue is net of credit notes and reversals on that day, so the statement agrees with the return.

By the month

The same statement for any closed day, and the month's run of them, exportable. What the owner was sent by mail that morning is this page.

More on Night audit & operations

The night auditOne press, or none: the day closes itself at the hour the hotel sets, posts every night, marks the no-shows, tells the channel, and says what it did. A day is closed only after it has endedThe business date is the trap every hotel system falls into; this one refuses to close a day before the hotel's midnight, and can undo the last close. The owner's morning sheetOne sheet for the whole estate, in the owner's inbox after every night audit — today beside month-to-date, the rooms in green, the ratios in gold, the money in blue, and tomorrow's status under it. Every log is read on one pageBookings, rooms, mail, the channel manager, housekeeping, the books — every log the system keeps, on one screen, filtered by hotel, kind, person and day. Invoices for the dayEvery bill for the business date with its CGST/SGST split, what is paid and what is owed — and the GSTIN that can be added after the guest has gone. Form C and the foreign guestA foreign guest's arrival is reported to the FRRO in its own format, raised from the registration already taken, and kept as a register the hotel can read back. The desk stops until the day is closedWhen yesterday has not been audited, today's check-ins wait — because a room charged on the wrong date is a wrong invoice, and a wrong invoice is a credit note.